# Fluidra/ PoolCorp

Created | @May 6, 2021 11:07 AM
Created By |
Type |
Property |
Facilitators |
customer |
date of interview |
Participants |

Customer provided info 30/04/21
Customer meeting 7/5/21
Customer meeting (25/06/21)

User interview:

Fluidra - May, 24th 2021

### Summary for pricing (as per 6/5/21)

Objective: Increase of Service Rate towards key customer PoolCorp (40% of Sales)

Current KPIs:

- Current Service Rate: N/A

- Current Stock level: N/A

- Current FC Acc: WMAPE = 50%

Potential scope (entire PoolCorp business) → we probably start with 2 or 3 sites

- 3000 SKUs

- 370 locations → 370 inventories to optmize

- USA only

- Users: N/A

- Size of inventory: N/A, they ship 1.930.000 units per year with 94,000 order lines

Features & requirements

- Very seasonal business (weather dependent)

- Supplier/customer integration is important:
  - We need to be able to integrate PoolCorp data (customer), inventory and sales data is currently only available monthly → How can we get PoolCorp buy-in? Do we need it?
  - Visibility (and actionability) of orders for Fluidra (supplier)

- Many sales incentives like promotions

Project pricing proposal: 32,200k€

POC Proposal:

- Deployment ⇒ 40K€

- Usage of the application ⇒ Monthly Payment ⇒ 2,5K€

  3-6 users because is centrally managed

  1 family of 8 SKUs