# Itochu

Created | @April 27, 2021 5:27 PM
Created By |
Type |
Property |
Facilitators |
customer |
date of interview |
Participants |

User interview: https://www.notion.so/Itochu-Apr-28th-2021-8ef1eb6338464998a0de7d4789b80339

Meeting 7/5/21

Pricing from 11/05/21

Approach:

1. Start with a small scope

2a. Expand to more business to Japan

2b. Expand to Africa for 1000 products (Patrick)

ERP: SAP is used

Sponsor Silvie

- 30+ years of experience

- Former demand planner)

- Now responsible for innovation

Key Stakeholder Valerie

- 29 years of experience

- Sales person + Demand planning

- Objective: Replace her Excel to know how much to replenish with suppliers

- Currently customer forecast is only source – they are not able to challenge the numbers

- Suffers under a lot of pressure

- 30 products

Demo: Already done to all users

- a lot of questions on the App

- many questions on the data

Next steps

1. Understand their data set-up → prep for project

2. Understand how their process

Silvie is expecting to have a paper with the Flowlity benefits for internal communication.